Feedback from our Client
In order to collect feedback from our client we had to create some sort of questionnaire so that we had evidence of any comments that Amanda had on our final Promotional videos. I used Surveymonkey.co.uk to design the questionnaire that would get sent to Amanda. Emily and I both felt that sending a questionnaire online was far quicker and easier for the client as she has quite a busy schedule. She is also currently pregnant and so we took think into consideration throughout the process and tried not to create any unnecessary steps that might cause stress or waste time. An online survey meant that Amanda could do it at her own time at her own pace and just click 'done' when finished.
When myself and Emily both finished our videos and posted them to youtube, to make them available to our blogs, we sent a final email to Amanda. In the email we attached links to the videos and a link to the survey that I had previously created on Surveymonkey.co.uk. We also promised to put the videos onto a memory stick and physically give them to her on Thursday 22nd March so that she has a high quality of the films and can put them on the website if she wants.
Minutes later we received an email back saying that the questionnaire was complete and she was happy with what we had produced! As you can see from the results of the survey, Amanda felt comfortable working with us and was very pleased with the finished videos!
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